If you're building a digital product to serve NHS primary care providers, Hero Health provides a suite of modular UI building blocks for you to seamlessly integrate patient communication, scheduling and triage functionality into your application.
Get To Market Fast - Join Hero Health's NHS partner program and get up and running with embedded Hero functionality in under 2 hours
Customisable - Become a Hero partner and customise your Hero components to match the look and feel of your site.
Enrich Your Platform - Hero's Elements include patient messaging, practice-led cross-organisational appointment booking, patient-led online booking and quick consultations. Add functionality to your site that would otherwise take years of development.
Secure & compliant - Hero's platform meets industry standards. We're IM1 accredited, an EMIS Elite Partner, on multiple government frameworks and already in use across 100s of NHS sites.
Hero's Elements are product building blocks that allow you to embed core patient-engagement functionality into your application.
Elements are optimised and composable UIs that facilitate scheduling, patient messaging and care navigation.
The needs of primary care providers are varied and complex. At Hero, interoperability is at the heart of everything we build and our Elements and API are already being utilised by online consultation providers, recall management platforms and document workflow tools.
Building a sophisticated patient messaging system that includes self-booking links, customisable questionnaires, 2-way messaging and attachments is complex enough - even before you get to the challenges of an EHR integration. Similarly, appointments management is intensive on top of the traditional NHS APIs available to those in primary care.
Our embeddable Elements lets you take advantage of Hero's 7 years of experience building integrated solutions, so you can spend less time on communication and appointments, and more time building your own product.
As a Hero Partner, we'll work with you to add custom CSS to each Element to match your brand's look and feel. For patients interacting with Hero's user interface, healthcare providers can choose either:
- Our accredited NHS design system
- Our customisable practice design system
Hero Elements are designed with the following use cases in mind:
1. You're building a healthtech application that needs NHS EHR integration, but the direct integration process is too intensive.
If you fall into this camp, having initially integrated with EMIS directly and then more recently come through the IM1 process, we can confirm it is intensive, both from a development and a compliance perspective. With good tailwinds, you might have a production-ready solution in place ~12 months after your initial engagement with EMIS or TPP, and you'd likely need multiple years to complete both.
2. You're already building an IM1 or primary care-integrated application and want a quick, light-touch way to add appointment booking, online booking, patient messaging or quick consult functionality.
Once you are an accredited IM1 provider, whilst it is easier to expand your use cases and use different parts of the APIs, you probably also have an understanding of how hard it is to work on the existing APIs — in particular for appointment scheduling. It is also worth noting that as you delve into patient-facing functionality, additional integrations such as NHS Login become necessary.
3. (Coming soon) You're running a private practice and looking to synthesise your billing and clinical software, or have interest in setting up a membership scheme.
Joining together all of your disparate systems in the private sector can be a real headache. With Hero's invoicing and membership Elements, bring your billing in line with your clinical system of choice, leveraging the power of Stripe's best-in-class APIs.
The Hero Health platform is a web-based portal made available to GP practices utilising the Hero product. Within the portal, practices can carry out Hero's core functionality including:
- Managing user access
- Appointment booking
- Patient messaging and questionnaires
- Care navigation & triage
- Managing integrations
Data processing agreement
Practices using Hero do so under Hero's Data Processing Agreement, viewable on our website and accepted as part of our onboarding process.
Partner program pricing
Get a tailored estimate based on your expected usage and integrations.
Elements are packaged components of Hero's core functionality that can be embedded into third-party products. Elements continue to utilise Hero's servers and are in essence portable embeddable versions of the functionality available in the main Hero application. Information can be passed into the Elements from your application — for example patient identifiers — to contextualise the Element upon loading.
Elements retain the relationship that the core Hero application has with the electronic health record. So, for example, you can embed Hero's appointment booking Element in your application, and then load this on a click to allow your users to make a booking on behalf of a patient back into EMIS.
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